Validating identity windows wireless
“User accounts” is not the same as “users” - citizens may have an account with more than one Verify identity provider.
What these figures suggest is that by February 2017, some six years in, Verify had not even reached the one million user threshold.
Despite its original worthy aspirations, Verify is displaying the worrying and familiar symptoms of a troubled government programme.
It’s running significantly behind schedule and de-scoped, and possibly over budget - although this is difficult to determine since, as the NAO report noted, “…before 2016-17 GDS did not split its staff costs into specific programmes”.
The Verify framework is all about developing consistent, interoperable standards of trust, security and privacy across public and private sectors.
However, the poor track record of the physical Verify platform is in danger of torpedoing the significant potential benefits that a trusted identity assurance framework could bring to the UK economy.
So why has Verify ended up in this confusing state – and how might it be fixed?
It’s worth remembering that what we refer to as “Verify” is at least two things: an online identity assurance framework that establishes trust across private and public sectors; and the physical platform built by the Government Digital Service (GDS).This includes 185,000 “basic” accounts created as part of a trial in July 2015.These basic accounts are unverified and do not allow account holders to access live services.Many users drop out of the process without success.
When citizens who manage to get a Verify credential then try to use it with online government services, they can encounter additional problems.
UK Verify can now be accessed using both Verify and a department’s chosen way of allowing users to log-in to services.